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HAVING PROBLEMS TRYING TO ORDER ONLINE ONLINE?
We use Paypal for online credit card, debit card and e-check processing because it is safe and now over 60,000,000 people have their own Paypal Account. To open a Paypal account just click on our order link on the product page or go to Paypal's web site at www.paypal.com and sign up. It is free. Via Paypal, you can use any major credit card, or debit card or an e-check from your checking account..
A few people, however, have difficulty signing up with Paypal the first time, do not want to do any online transactions with their credit cards, more trust a live voice, or prefer not to use Paypal. If so, you can:
1. Phone in your order with a MasterCard or Visa credit or debit card.
Just phone us at 817 457-1466
Or you could email us at dfwx22@gmail.com and advise us of your phone number and best time to call, and we will phone you when it convenient for you..
If you let us know what you are interesting in ordering in your email, we can have that already prepared or you can talk your order over with us on the phone.
2. Email your order.
Some people will send us their order via email with their MasterCard or Visa credit or debit card information. While our end is secure, however, we can not account for the security of your computer. It is critical, however, that you provide exact information: and we would prefer to do this via telephone to avoid miscommunication and greater security.
If you send the information, to process your order we MUST have:
Exact name as appears on the credit/debit card
The billing./invoice address for the credit/debit card (not the delivery address if this is different)
The expiration date of the card
The 3 digit code on the back of the card (last three small numbers.)
In the email, also advise us if your shipping address is different and what you are ordering.
PLEASE MENTION "ORDER" in the subject line of your email! We receive a HUGE number of emails including a lot of spam and junk emails. This helps us spot your order quickly.
We will send back a confirmation email. (Our response and confirmation will NOT be an automated response, but personal and specific to your order sent by a real person).
3. Mail in your order - by check, money order, or MasterCard/Visa debit or credit card
Some people do not have a credit or debit or just do not want to give out any account or credit/debit card information b phone or Internet. If so, you can mail in your order with a check (we do accept personal checks) or money order. Go to our order form by clicking here. If you do not have a computer to print off the order form, just note to us what you are ordering on a piece of paper and mail it to us (address is at the bottom of the order blank) Please give us either a contact phone number or email address in case we need to contact you to clarify what you are ordering.
You also could mail in your order via your MasterCard or Visa debit or credit card.
4. Have us send you an e-invoice by email
If you wish, we could send you an e-invoice for your order to pay via your MasterCard, Visa Card or checking account. Send us an email at www.dwx.com
Just let us know what you want to order and we will email back. PLEASE STATE "ORDER" somewhere in the subject line of your email so we can easily spot it. This also avoids your email being automatically sent to a "junk mail" folder like some many email providers now do given all the spam.
Just tell us in your email what you are ordering and where you wish it shipped. We will email back an e-invoice. (This usually takes a few hours as all orders are handled by real people, not machines and we receive many emails on all different topics. If we do not respond, this meant one for the many levels of email transmission companies - on your end or ours - rejected the email for fear of virus. This is, unfortunately, becoming to common. If we do not respond, it is because we did not receive your email - try again or phone us. You also could try our other email address at www.dfwx.com/sbcglobal.net.)
PLEASE DO NOT PUT ANY ATTACHMENTS TO YOUR EMAIL. Whatever you are sending, put it in the main body of the email. We NEVER open attachments for the virus danger.
If this information still does not answered your questions about having problems ordering, just give us a call.
TO GO DIRECTLY TO COMPLETE PRODUCT ORDERING - CLICK HERE
To return to Main Page - Click here
About Us
WE SUGGEST USING PAYPAL FOR YOUR PAYMENTS. However, if
you are having problems using Paypal, just give us a call.
Having a problem ordering online?
Do not want to use Credit/Debit/ATM card?
To order by Check or Money Order click here.
To Order by phone via MasterCard or VISA phone us at 817 457-1466
To email us: dfwx22@gmail.com
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